Case file · Contact
File a question.
Questions about DisputePack, billing, or a specific dispute? We're here to help.
Support
Email support@disputepack.app with your shop domain and dispute order number.
We typically respond within one business day. For a dispute due within 48 hours, put URGENT in the subject line.
Sales & partnerships
Agency or multi-store rollout? Tell us your monthly dispute volume and we'll recommend a plan.
Privacy & GDPR
DisputePack supports Shopify's mandatory GDPR webhooks. Contact us for any data request related to the app.