Evidence, not screenshots.
We help Shopify merchants fight chargebacks without spending hours assembling proof — or handing over a cut of every win.
Our mission
Chargebacks drain revenue and time. Most merchants lose not because the sale was invalid, but because the evidence was incomplete, generic, or late. DisputePack exists to make submission-ready evidence packs fast, accurate, and merchant-controlled.
We built it for Shopify stores handling 10–40 disputes a month — owners and ops teams without a dedicated chargeback department who still need a professional case every time.
- Merchants should review every pack before submission — no black-box auto-submit.
- Pricing should be predictable — flat plans, not success-fee surprises.
- Evidence must be factual — AI drafts use only gathered Shopify data; you edit before export.
- Deadlines matter — reminders at 72h, 48h and 24h keep you ahead of the window.
vs. manual Word docs
Auto-gathered from Shopify in minutes — instead of 20–45 minutes of copy-paste per case.
vs. success-fee tools
Keep 100% of recovered revenue. Flat plans from $0 — no cut of your wins.
vs. fraud guarantees
We focus on dispute evidence and PDF packs — not checkout fraud scoring or liability shift.
Built for Shopify
DisputePack is an embedded Shopify app using official OAuth session tokens, verified webhooks, the Billing API, and the mandatory GDPR compliance webhooks. Your data stays tied to your shop — we never sell merchant or customer information.
Get in touch →